AB-E
Ancois Botha - Engelbrecht
1 reviews | Active since Sept 2011
03 Nov 2015, 10:56
CHARGING US FROM 2011 FOR CARS WE NO LONGER HAVE
We send a e-mail on 16/07/2015 to both e-mail adresses suppl**** on their statements , not one persone has responded. We have been charged for 1 vechile since 2011 which we no longer have since 2011 and another vechile 2015/05 we also no longer have.<br> <br> But they keep on billing us every month, we tried and called to cancel the services but no one is available to assist.<br> <br> PLEASE JUST CANCEL THEM AND REFUND US THE MONEYS!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2015, 15:55Hello ancois,
We hereby acknowledge your post and have noted the content.
We confirm receipt of your cancellation request and our acknowledgment sent to you shortly after confirming such.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We have unfortunately not been able to reach you telephonically to confirm receipt of the options sent to you in regards to the termination of this agreement.
We will continue to try and reach in order to conclude this matter.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
We hereby acknowledge your post and have noted the content.
We confirm receipt of your cancellation request and our acknowledgment sent to you shortly after confirming such.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We have unfortunately not been able to reach you telephonically to confirm receipt of the options sent to you in regards to the termination of this agreement.
We will continue to try and reach in order to conclude this matter.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Matrix Vehicle Tracking's reply03 Nov 2015, 15:55
Official
Hello ancois,
We hereby acknowledge your post and have noted the content.
We confirm receipt of your cancellation request and our acknowledgment sent to you shortly after confirming such.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We have unfortunately not been able to reach you telephonically to confirm receipt of the options sent to you in regards to the termination of this agreement.
We will continue to try and reach in order to conclude this matter.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
We hereby acknowledge your post and have noted the content.
We confirm receipt of your cancellation request and our acknowledgment sent to you shortly after confirming such.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We have unfortunately not been able to reach you telephonically to confirm receipt of the options sent to you in regards to the termination of this agreement.
We will continue to try and reach in order to conclude this matter.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact