Charging for services not rendered

Item: Matrix Vehicle Tracking
Rating: 1
Author: Tebogo M

I was using Matrix for vehicle tracking. Everything was great until I sold my car. I paid off any debt from my account but they still charge me for services not rendered. Cancelling the contract is near impossible and they continue to affect my credit score.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

03 Dec 2024, 11:39

Good day Tebogo Mabotsa

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply03 Dec 2024, 11:39

Official

Good day Tebogo Mabotsa

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***