Case Number Logged ***6

<p>Good Day</p> <p> </p> <p>Could you kindly assist. I logged this query on the 11/05/2016 at 11:42 with mixtelematics , but to my disappointment it was not attended too. I was debited twice R69 times 2 which amounted to R138.00 which was not very nice. Why should I still pay for a car which I sold and is not in my possession. I did everything that I had to do from my side but obviously someone didn’t do theirs from mixtelematics cancellations side.</p> <p> </p> <p>I called yesterday to do a follow-up on the query because I do not want to experience the same problem again and I was told the cancellation will be done yesterday and I will get confirmation by email of cancellation but still nothing. I was even told that I will get my refund of R69 my query will be sent to accounts but no one seems to be giving me feedback.</p> <p> </p> <p>Today once again I called and was told that Kegomoditse is the one dealing with my case but her phone just rings so no answer from her side.</p> <p> </p> <p>I would really appreciate it if I can be updated so that I can atleast know what is going on. A response today still is highly appreciated.</p> <p> </p> <p>I can be reached on my cellphone anytime of the day. Cell number: ***</p> <p> </p> <p>Thanks</p> <p>Diana</p>