LO
Lindiwe O
1 reviews | Active since Dec 2009
18 Mar 2022, 07:57
Case number : ***3
Case number : ***3
Matrix came and installed the tracker and since the installation my car door is not closing properly. We to he head office in February and they advised that they will send a technician to come and fix the door and ever since we have not heard anything from them, Service levels is shocking at this point
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
18 Mar 2022, 15:24Good day Lindiwe O,
We have escalated your query and revert with feedback soonest.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We have escalated your query and revert with feedback soonest.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Mar 2022, 15:24
Official
Good day Lindiwe O,
We have escalated your query and revert with feedback soonest.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We have escalated your query and revert with feedback soonest.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
22 Mar 2022, 14:44Good day Lindiwe O,
We can confirm that you have been assisted and advised that the vehicle needs to be taken to the dealership for assistance.
Assuring you of our best intentions at all times.
Customer Care Department
***
We can confirm that you have been assisted and advised that the vehicle needs to be taken to the dealership for assistance.
Assuring you of our best intentions at all times.
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Mar 2022, 14:44
Official
Good day Lindiwe O,
We can confirm that you have been assisted and advised that the vehicle needs to be taken to the dealership for assistance.
Assuring you of our best intentions at all times.
Customer Care Department
***
We can confirm that you have been assisted and advised that the vehicle needs to be taken to the dealership for assistance.
Assuring you of our best intentions at all times.
Customer Care Department
***