IM
Itumeleng M
1 reviews | Active since Dec 2023
06 Jul 2024, 08:01
Car tracker cancelation
I must say I am very much disappointed with Matrix. They handed my account over to their Debt collectors Risima holdings and I arranged and settled the money. I sent them an email to cancel but they telling to settle the account, how is that possible that I settle twice. All I want is a cancelation of the services as I do not have the car anymore and do not need the services
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Jul 2024, 07:15Good Day Itumeleng Malatji,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Jul 2024, 07:15
Official
Good Day Itumeleng Malatji,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***