jW
jaco W
1 reviews | Active since Nov 2014
01 Sept 2021, 21:45
Cansal still Debited account
Useless service, can never get hold of accounts and to cancal you need to send a mail i did so but account still debited. I sold the car and still paying for the beam device Ref ***8
I would strongly advice to use a different service I will let other user know if and how i have resolved this for when you need to cancal.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Sept 2021, 12:32Good day Jaco V,
Thank you for bringing the matter to our attention and affording us the opportunity to speak with you.
Kindly note that the credit note has been prepared and the refund has been requested. Kindly note that the refund will be done in 15-21 days. Confirmation thereof will be sent via e-mail as requested.
Assuring you of our best intentions.
Consumer Services Manager
***
Thank you for bringing the matter to our attention and affording us the opportunity to speak with you.
Kindly note that the credit note has been prepared and the refund has been requested. Kindly note that the refund will be done in 15-21 days. Confirmation thereof will be sent via e-mail as requested.
Assuring you of our best intentions.
Consumer Services Manager
***
Matrix Vehicle Tracking's reply02 Sept 2021, 12:32
Official
Good day Jaco V,
Thank you for bringing the matter to our attention and affording us the opportunity to speak with you.
Kindly note that the credit note has been prepared and the refund has been requested. Kindly note that the refund will be done in 15-21 days. Confirmation thereof will be sent via e-mail as requested.
Assuring you of our best intentions.
Consumer Services Manager
***
Thank you for bringing the matter to our attention and affording us the opportunity to speak with you.
Kindly note that the credit note has been prepared and the refund has been requested. Kindly note that the refund will be done in 15-21 days. Confirmation thereof will be sent via e-mail as requested.
Assuring you of our best intentions.
Consumer Services Manager
***