TJ
Trudy J
1 reviews | Active since Feb 2014
30 Sept 2021, 12:20
Cannot get hold of them for a week ,what if I was hijacked ??????
I bought my car end of Feb 2021 and the tracker was installed then , I have never received any call ,message or any type of communication from these people . I have been trying to contact them for a week ,no response . Today My battery was removed from my car but I never received any notification . What is the point of having a tracker . Please cancel my tracker profile
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
30 Sept 2021, 14:27Good Day Trudy J
We can confirm that an agent did get in contact with you and has escalated your details for an upgrade.
An Internal Sales agent will get in contact with you tomorrow.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has escalated your details for an upgrade.
An Internal Sales agent will get in contact with you tomorrow.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Sept 2021, 14:27
Official
Good Day Trudy J
We can confirm that an agent did get in contact with you and has escalated your details for an upgrade.
An Internal Sales agent will get in contact with you tomorrow.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has escalated your details for an upgrade.
An Internal Sales agent will get in contact with you tomorrow.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
01 Oct 2021, 10:04Good Day Trudy J
We can confirm that an agent did get in contact with you and you have decided to continue with the Beame and not upgrade..
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and you have decided to continue with the Beame and not upgrade..
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Oct 2021, 10:04
Official
Good Day Trudy J
We can confirm that an agent did get in contact with you and you have decided to continue with the Beame and not upgrade..
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and you have decided to continue with the Beame and not upgrade..
Regards,
Customer Care Department
***