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Nqobile N
1 reviews | Active since Aug 2023
11 Aug 2023, 20:17
Cancelling the subscription
Their service is horrible, they refused to cancel my subscription, I'm in credit bureaus because of them yet my account is up to date. I just want outðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
14 Aug 2023, 09:19 Good Day Nqobile Ngidi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have escalated the matter to our Finance Department to assist with the refund.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have escalated the matter to our Finance Department to assist with the refund.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Aug 2023, 09:19
Official
Good Day Nqobile Ngidi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have escalated the matter to our Finance Department to assist with the refund.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
We have escalated the matter to our Finance Department to assist with the refund.
Regards,
Customer Care Department
***