ER
Estelle R

1 reviews | Active since Aug 2020

26 Jun 2024, 19:04

Cancelled subscription January 2024

I was contacted by alison who promised to correct my account yet i am still getting unpaid notifications. She gave me two email addresses which return undelivered.

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Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jun 2024, 09:11
Official
Good Day Estelle Rhode,
Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jun 2024, 11:01
Official
Good Day Estelle Rhode,

Thank you for bringing this matter to our attention.

We acknowledge that our Client Representative has been in contact with you and an email has been sent to you to confirm cancellation and account paid in full.

Your patience and cooperation in this regard are greatly appreciated.

Best regards, 
Customer Care Department 
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