mT
mha T

1 reviews | Active since Jan 2017

15 Aug 2024, 10:46

Cancelled Contract then still debited

Mixtelamatics the worst Tracking Company. I have been using them for years and then I cancelled the policy on the 9th April 2024. I had already paid for the month. I then received confirmation on the 10th April saying that the date of the cancellation will be 11/05/2024 (Contract Id ***8) - then come May they debited my account which is fine. Now its 15th August they still debiting and I had to stop the debit, I received an sms that they are taking me to the Credit Bureaus, for what exactly?? You are used to ****ming people, go ahead as I have proof of the debit orders.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Aug 2024, 10:59
Official
Good Day Mha T,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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