DM
Dimpho M
1 reviews | Active since Mar 2020
31 May 2021, 09:49
CANCELLED CONTRACT NOW HANDED OVER TO LAWYERS
I have queried a cancellation requested in 2020 as I was changing cars, it was not action-ed.
I was assured on the post that the cancellation has now been through and that this would take +-21 days, it is now +- 2 months and they have instead handed me over to lawyers, so the declaration that they have now cancelled the contract was a lie.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
31 May 2021, 10:15Good Day Dimpho M
Thank you for taking my call.
We can confirm that your account has been terminated and credits have been processed on the outstanding amount.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been terminated and credits have been processed on the outstanding amount.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply31 May 2021, 10:15
Official
Good Day Dimpho M
Thank you for taking my call.
We can confirm that your account has been terminated and credits have been processed on the outstanding amount.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been terminated and credits have been processed on the outstanding amount.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***