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Tandiwe T
1 reviews | Active since Dec 2022
08 Feb 2023, 08:32
Cancelled Contract
I cancelled my contract with Beame - Mixtelematics 15 November 2022 as I sold my vehicle, however still to date I am being deducted premiums on my account.
I have been sending emails but with no response from Beame - Mixtelematics Please urgently advise
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
08 Feb 2023, 11:24 Good Day Tandiwe Tembani,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Feb 2023, 11:24
Official
Good Day Tandiwe Tembani,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
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Tandiwe T's updateReviewer Update
08 Feb 2023, 14:39An agent did get hold of me. Will await for the funds to be reinstated back to my account
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Tandiwe T's update08 Feb 2023, 14:39
Reviewer Update
An agent did get hold of me. Will await for the funds to be reinstated back to my account
Matrix Vehicle Tracking's replyOfficial
08 Feb 2023, 15:54 Good day Tandiwe Tembani,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and credits have processed been processed on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and credits have processed been processed on the account.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Feb 2023, 15:54
Official
Good day Tandiwe Tembani,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and credits have processed been processed on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and credits have processed been processed on the account.
Regards
Customer Care Department
***
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Tandiwe T's updateReviewer Update
27 Mar 2023, 10:42Good Day, I did not receive a refund as stated above,
Please advise?
Please advise?
TT
Tandiwe T's update27 Mar 2023, 10:42
Reviewer Update
Good Day, I did not receive a refund as stated above,
Please advise?
Please advise?