tT
tayyibamahomed T
1 reviews | Active since May 2017
15 Jun 2021, 09:49
Cancellation without my consent!
I’ve been trying to get hold of their customer service center waited for 10 mins with no answer?! They sent me an email this morning canceling my account with no cancellation request from my side! Last month they charged me almost double with no explanation as to why the debited amount was double I’ve been calling and emailing with no response!! Tracker in my car is very important to me and yet this company takes my requests so lightly with no care to follow up with me and inform me as to what the hell is going on?!
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Matrix Vehicle Tracking's replyOfficial
15 Jun 2021, 10:41Good Day Tayyiba M
We can confirm that an agent did get in contact with you and has assisted you concerning your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted you concerning your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Jun 2021, 10:41
Official
Good Day Tayyiba M
We can confirm that an agent did get in contact with you and has assisted you concerning your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted you concerning your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***