KM
Kedibone M
1 reviews | Active since Mar 2024
22 Jan 2026, 19:09
Cancellation quote
Serve is bad, I asked for a cancellation fee quote, I had two cars covers with them, one was ****** and not recovered. On the quote they included even the ****** car cancelling fee which I don't understand. I stopped paying the subscription fee because I was no longer happy with the extra fee they keep on adding, all I need is a cancellation quote so I can part ways with them. Now they handed me to the layers.
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
23 Jan 2026, 08:39Good day Kedibone Manyange
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jan 2026, 08:39
Official
Good day Kedibone Manyange
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
KM
Kedibone M's updateReviewer Update
28 Jan 2026, 21:33Good day, thanks for the quote. How ever the quote said I have to pay before the 25th of this month. I received an email on the 27th. I tried to reply to the email but it's not going through. Another one the last quote I received the settlement was R2700+R672, why has it now encreased
KM
Kedibone M's update28 Jan 2026, 21:33
Reviewer Update
Good day, thanks for the quote. How ever the quote said I have to pay before the 25th of this month. I received an email on the 27th. I tried to reply to the email but it's not going through. Another one the last quote I received the settlement was R2700+R672, why has it now encreased
Matrix Vehicle Tracking's replyOfficial
29 Jan 2026, 09:23Good day Kedibone Manyange
Thank you for your reply
This is confirmation that our cancellations department has made contact with you and the settlement letter was explained accordingly.
Should you require further assistance, please do not hesitate to contact us back.
Regards,
Customer Care Department
***
Thank you for your reply
This is confirmation that our cancellations department has made contact with you and the settlement letter was explained accordingly.
Should you require further assistance, please do not hesitate to contact us back.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Jan 2026, 09:23
Official
Good day Kedibone Manyange
Thank you for your reply
This is confirmation that our cancellations department has made contact with you and the settlement letter was explained accordingly.
Should you require further assistance, please do not hesitate to contact us back.
Regards,
Customer Care Department
***
Thank you for your reply
This is confirmation that our cancellations department has made contact with you and the settlement letter was explained accordingly.
Should you require further assistance, please do not hesitate to contact us back.
Regards,
Customer Care Department
***
KM
Kedibone M's updateReviewer Update
10 Feb 2026, 13:06Good day, I have paid the settlement amount, please check on your side. Please send me a proof of cancellation.
KM
Kedibone M's update10 Feb 2026, 13:06
Reviewer Update
Good day, I have paid the settlement amount, please check on your side. Please send me a proof of cancellation.
KM
Kedibone M's updateReviewer Update
10 Feb 2026, 17:42Good day
I have paid the settlement amount on R3870. I hope it has reflected on your side of I even send proof to cancellation department. Can you please send me a proof cancellation.
I have paid the settlement amount on R3870. I hope it has reflected on your side of I even send proof to cancellation department. Can you please send me a proof cancellation.
KM
Kedibone M's update10 Feb 2026, 17:42
Reviewer Update
Good day
I have paid the settlement amount on R3870. I hope it has reflected on your side of I even send proof to cancellation department. Can you please send me a proof cancellation.
I have paid the settlement amount on R3870. I hope it has reflected on your side of I even send proof to cancellation department. Can you please send me a proof cancellation.