NJ
Nyameka J
1 reviews | Active since Sept 2018
20 Oct 2023, 11:37
Cancellation of Policy
I have been trying to cancel my policy since January due to the fact that I have not received good service from this company. I have sent the cancellation letters to no avail. I keep going to the bank to reverse the debit orders and it is just getting too tedious.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
20 Oct 2023, 12:18 Good Day Nyameka Jakuja,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Oct 2023, 12:18
Official
Good Day Nyameka Jakuja,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and thereof confirmation of cancellation has been emailed through to you.
Regards,
Customer Care Department
***