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oomalebane O
1 reviews | Active since Feb 2017
07 Mar 2022, 08:51
Cancellation of monthly contract
It has been a more than a week now since I attempted to contact Mix telematics (Beame) in order to cancel my monthly contract with no success. I have emailed multiple times, called their call center using different numbers obtained from their app and online, however , could not get through to anyone.
This is just a mission and a hustle . All I ever want to do is to cancel my monthly subscription, how hard can that be?
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Mar 2022, 15:23Good Day Kido M
We can confirm that an agent did get in contact with you and cancellation has been processed, making March your notice period.
Confirmation of cancellation has been emailed emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed, making March your notice period.
Confirmation of cancellation has been emailed emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Mar 2022, 15:23
Official
Good Day Kido M
We can confirm that an agent did get in contact with you and cancellation has been processed, making March your notice period.
Confirmation of cancellation has been emailed emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed, making March your notice period.
Confirmation of cancellation has been emailed emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***