KS
Keitometsi S
1 reviews | Active since Oct 2020
08 Oct 2020, 11:22
Cancellation of Beame
I have been trying to cancel your services since lockdown began. They are still deducting from my account every month and I have to reverse the payment monthly. This is very inconvenient and a financial burden to me. I can never get through to you guys telephonically and you never respond to emails. I need the Beame canceled immediately.
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Matrix Vehicle Tracking's replyOfficial
08 Oct 2020, 12:18Good Day Keitometsi S
We can confirm that an agent did get in contact with you and has processed a termination of your account.
Kindly be advised that any outstanding amounts on your account you are still liable for until you provide us with previous requests.
Please forward any previous cancellation requests to the email address provided to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed a termination of your account.
Kindly be advised that any outstanding amounts on your account you are still liable for until you provide us with previous requests.
Please forward any previous cancellation requests to the email address provided to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Oct 2020, 12:18
Official
Good Day Keitometsi S
We can confirm that an agent did get in contact with you and has processed a termination of your account.
Kindly be advised that any outstanding amounts on your account you are still liable for until you provide us with previous requests.
Please forward any previous cancellation requests to the email address provided to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed a termination of your account.
Kindly be advised that any outstanding amounts on your account you are still liable for until you provide us with previous requests.
Please forward any previous cancellation requests to the email address provided to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***