1 reviews | Active since Sept 2016
Cancellation NOT done
Where to even begin? 1. I have been getting billed incorrectly since April I’ve been told I didn’t pay whereas I did. 2. A previous contract was cancelled but I’m still getting billed for it - PATHETIC!!! 3. Nobody can ever answer why the previous consultant didn’t follow the correct procedure - YOUR INTERNAL COMMUNICATION IS APPAULING TO SAY THE LEAST.
Everyone passes the buck and never takes ownership yet you’re suppose to be a team??? Disgusting!!! Without us your customers everything falls a part just a reminder.
If you want peace DO NOT EVER USE THESE PEOPLE!
With TRACKER I never had these petty issues - I only switched over because my broker thought you offered proper services but you’re busy robbing people daily.
Thank you for affording us the opportunity to assist with your query.
We can confirm that an agent has contacted you and advised on the reactivation request from your broker. The unit has been cancelled as per your request today and a credit has been prepared on your account.
The upfront fees on the vehicle will be transferred to your account as a credit for the current vehicle.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your query.
We can confirm that an agent has contacted you and advised on the reactivation request from your broker. The unit has been cancelled as per your request today and a credit has been prepared on your account.
The upfront fees on the vehicle will be transferred to your account as a credit for the current vehicle.
Regards,
Customer Care Department
***