Cancellation issue STILL not resolved

You guys have some nerve!!! I lodged a complaint regarding an apparent outstanding funds!! I asked for the recording of the conversation with the consultant and myself when cancelling where she CONFIRMED I owe NOTHING to Mix Telematics!!! I am STILL waiting for this recording that I have every right to!!! but in the meantime you have now lodged a default with transunion!! How dare you if this is still in dispute and I have yet to receive ANY communications from your team from my previous post! The last person that called me was ridiculous and I told them to listen to the recording and to then send me the recording before ANY other conversations would be had regarding this matter. I cant even get through on your call centres so who only knows how the heck anyone would report a ****** car. If anything shows up on my credit profile I will dispute it and send all comms that I have over to transunion showing you have been unhelpful and trying to bully your way through this when your consultant stated I owe NOTHING!!!