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Michelle M
1 reviews | Active since Aug 2022
11 Aug 2022, 16:47
Cancellation issue
Sold my vehicle and asked for a cancellation, which was emailed to me. But, the cancellations email address to email your proof of payment does not exist.
Was on hold for more than 30 minutes to get the cancellation. And was on hold for more than 30 minutes today only to get my call dropped. Holding on again with no answer…
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
12 Aug 2022, 09:58Good day Michelle M,
We can confirm that an agent has contacted you and will contact you later as per your request.
Regards,
Customer Care Department
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We can confirm that an agent has contacted you and will contact you later as per your request.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Aug 2022, 09:58
Official
Good day Michelle M,
We can confirm that an agent has contacted you and will contact you later as per your request.
Regards,
Customer Care Department
***
We can confirm that an agent has contacted you and will contact you later as per your request.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
12 Aug 2022, 10:36Good day Michelle M,
Thank you for affording the consultant an opportunity to assist.
Kindly note that your payment has been allocated and a credit note is being prepared for the difference in subscriptions.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for affording the consultant an opportunity to assist.
Kindly note that your payment has been allocated and a credit note is being prepared for the difference in subscriptions.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Aug 2022, 10:36
Official
Good day Michelle M,
Thank you for affording the consultant an opportunity to assist.
Kindly note that your payment has been allocated and a credit note is being prepared for the difference in subscriptions.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for affording the consultant an opportunity to assist.
Kindly note that your payment has been allocated and a credit note is being prepared for the difference in subscriptions.
Assuring you of our best intentions at all times,
Customer Care Department
***