SS
Suwilo S
1 reviews | Active since May 2016
13 Sept 2022, 14:40
Cancellation is a nightmare
I have been trying to cancel for 3 months but you still keep debiting me each month without a single reply. It has been frustrating that I have sent emails to your cancellations departments, customer care departments and debtors departments and still no correspondence form you. Kindly cancel and stop debiting me. I have 7 case numbers! from June until now.
I have added a cell number for you to contact. Please at +26 then the cell as I am not in the country. Or please email me form the case numbers I have shared.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
13 Sept 2022, 16:19Good day Suwilo S,
Kindly note that an agent has tried contacting you with no success.
Kindly refer to the electronic communication sent to you regarding your concern and liaise with the agent for future assistance.
Regards,
Customer Care Department
***
Kindly note that an agent has tried contacting you with no success.
Kindly refer to the electronic communication sent to you regarding your concern and liaise with the agent for future assistance.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Sept 2022, 16:19
Official
Good day Suwilo S,
Kindly note that an agent has tried contacting you with no success.
Kindly refer to the electronic communication sent to you regarding your concern and liaise with the agent for future assistance.
Regards,
Customer Care Department
***
Kindly note that an agent has tried contacting you with no success.
Kindly refer to the electronic communication sent to you regarding your concern and liaise with the agent for future assistance.
Regards,
Customer Care Department
***
SS
Suwilo S's updateReviewer Update
14 Sept 2022, 12:29Thank you for your assistance . I have received the email communication stating that the cancellation has been completed.
SS
Suwilo S's update14 Sept 2022, 12:29
Reviewer Update
Thank you for your assistance . I have received the email communication stating that the cancellation has been completed.
Matrix Vehicle Tracking's replyOfficial
14 Sept 2022, 12:40Good day Suwilo S,
Thank you for the feedback and have a fantastic day.
Regards,
Customer Care Department
***
Thank you for the feedback and have a fantastic day.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Sept 2022, 12:40
Official
Good day Suwilo S,
Thank you for the feedback and have a fantastic day.
Regards,
Customer Care Department
***
Thank you for the feedback and have a fantastic day.
Regards,
Customer Care Department
***