rR
rgeldenhuis R
1 reviews | Active since Jun 2017
30 Apr 2022, 19:55
Cancellation
We have tried for 2 years to cancel a service that we are not using. This is not how business should be conducted they are *******.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
03 May 2022, 11:42Good Day Renaldo G
Thank you for allowing us the opportunity to investigate your query.
We confirm that one of our consultants has been in contact with you regarding your cancellation query.
Your cancellation request has now been processed and confirmation thereof has also been emailed to you. We have forwarded your account to our Finance Department for the necessary credits to be approved.
Please accept our apologies for the inconvience caused.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to investigate your query.
We confirm that one of our consultants has been in contact with you regarding your cancellation query.
Your cancellation request has now been processed and confirmation thereof has also been emailed to you. We have forwarded your account to our Finance Department for the necessary credits to be approved.
Please accept our apologies for the inconvience caused.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply03 May 2022, 11:42
Official
Good Day Renaldo G
Thank you for allowing us the opportunity to investigate your query.
We confirm that one of our consultants has been in contact with you regarding your cancellation query.
Your cancellation request has now been processed and confirmation thereof has also been emailed to you. We have forwarded your account to our Finance Department for the necessary credits to be approved.
Please accept our apologies for the inconvience caused.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to investigate your query.
We confirm that one of our consultants has been in contact with you regarding your cancellation query.
Your cancellation request has now been processed and confirmation thereof has also been emailed to you. We have forwarded your account to our Finance Department for the necessary credits to be approved.
Please accept our apologies for the inconvience caused.
Regards
Customer Care Department
***
rR
rgeldenhuis R's updateReviewer Update
04 May 2022, 08:34Thank you for the reply, I did receive an email.
the fact that the company only replies when a hello peter review is written is shocking.
Fix your process.
the fact that the company only replies when a hello peter review is written is shocking.
Fix your process.
rR
rgeldenhuis R's update04 May 2022, 08:34
Reviewer Update
Thank you for the reply, I did receive an email.
the fact that the company only replies when a hello peter review is written is shocking.
Fix your process.
the fact that the company only replies when a hello peter review is written is shocking.
Fix your process.
Matrix Vehicle Tracking's replyOfficial
05 May 2022, 13:34 Good Day Renaldo G
Thank you for your post and the content thereof has been noted.
Regards
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply05 May 2022, 13:34
Official
Good Day Renaldo G
Thank you for your post and the content thereof has been noted.
Regards
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Regards
Customer Care Department
***