aV
andre V
1 reviews | Active since Nov 2013
08 Dec 2015, 09:06
cancellation 700640
How many times I must send you people to cancelled my service I send the first one in october until now you still try the debit order and everytime I must pay R 115 will you refund me the fee please it seems to me you people can't read or understand a request I'm really fedup with you I'm going to the newspaper about this
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Dec 2015, 10:56Hello caven66,
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract can be terminated once settlement has being paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract can be terminated once settlement has being paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Matrix Vehicle Tracking's reply08 Dec 2015, 10:56
Official
Hello caven66,
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract can be terminated once settlement has being paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract can be terminated once settlement has being paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Botsana Ramashala
Tel: +***0
e-Mail: ***
www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact