NL
Nkosikho L

1 reviews | Active since Oct 2024

06 Nov 2024, 08:56

CANCELL MY SUBSCRIPTION

My issue was never resolved by matrix their sales and cancellation team is clueless all they do is to shift blame to the client for details that were not explained in detail prior to installation, their contract does not have start and end dates they hide that detail in their terms and condition which they don't even explain fully.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Nov 2024, 09:10
Official
Good day Nkosikho Lufuta

Thank you for your submission.
 We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.
 Regards,
Customer Care Department
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