Canceling of matrix 2021 02 01

Item: Matrix Vehicle Tracking
Rating: 1
Author: Barend K

Matrix call me last week and told me I must pay R196 instead of the R388.96 they will change it with their collectors.This morning I phoned the collectors and told me I must pay the R388.96 now I will wait and see what the payment must be .

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

12 Jul 2021, 14:19

Good Day Barend K

We have escalated your query.

We will revert back to you.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply12 Jul 2021, 14:19

Official

Good Day Barend K

We have escalated your query.

We will revert back to you.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

13 Jul 2021, 14:20

Good Day Barend K

We can confirm that an agent from SCS did get in contact with you and arrangements have been made.

We do apologize for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply13 Jul 2021, 14:20

Official