GM
Gordon M
1 reviews | Active since Jun 2021
28 Jul 2023, 11:19
Cancelations
I cannot believe how easily they will sign you up but try and cancel !!!! its impossible. Stay away. wish I had looked at the stats on Hello Peter - 1.26 rating out of 3289 reviews says something.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
28 Jul 2023, 14:33Good Day Gordon Moore,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Jul 2023, 14:33
Official
Good Day Gordon Moore,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and thereof confirmation letter has been emailed through to you.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
GM
Gordon M's updateReviewer Update
28 Oct 2023, 10:55Hi
28th July the client service liaison was quick to respond. Again I submitted request for cancellation and again I was promised it would be sorted and today I get a sms notification that I will be handed over to legal.
I rest my case, stay away. There is just no way to cancel with them. They quick to sign you up but good luck cancelling.
What do I have to do to cancel on a tracker for a car I have not even had for two years????
Regards
Gordon
28th July the client service liaison was quick to respond. Again I submitted request for cancellation and again I was promised it would be sorted and today I get a sms notification that I will be handed over to legal.
I rest my case, stay away. There is just no way to cancel with them. They quick to sign you up but good luck cancelling.
What do I have to do to cancel on a tracker for a car I have not even had for two years????
Regards
Gordon
GM
Gordon M's update28 Oct 2023, 10:55
Reviewer Update
Hi
28th July the client service liaison was quick to respond. Again I submitted request for cancellation and again I was promised it would be sorted and today I get a sms notification that I will be handed over to legal.
I rest my case, stay away. There is just no way to cancel with them. They quick to sign you up but good luck cancelling.
What do I have to do to cancel on a tracker for a car I have not even had for two years????
Regards
Gordon
28th July the client service liaison was quick to respond. Again I submitted request for cancellation and again I was promised it would be sorted and today I get a sms notification that I will be handed over to legal.
I rest my case, stay away. There is just no way to cancel with them. They quick to sign you up but good luck cancelling.
What do I have to do to cancel on a tracker for a car I have not even had for two years????
Regards
Gordon
GM
Gordon M's updateReviewer Update
30 Oct 2023, 13:58The saga goes on, Now i have been contacted by MBD credit because i have been handed over.
@Mix Telematix SA .................what does one need to do to cancel ?????
@Mix Telematix SA .................what does one need to do to cancel ?????
GM
Gordon M's update30 Oct 2023, 13:58
Reviewer Update
The saga goes on, Now i have been contacted by MBD credit because i have been handed over.
@Mix Telematix SA .................what does one need to do to cancel ?????
@Mix Telematix SA .................what does one need to do to cancel ?????