AM
Anele M
1 reviews | Active since May 2022
30 May 2022, 17:25
Cancelation Process
I have been struggling to cancel their device for the past 7 months, called numerous times and sent emails but no response.
Anyone looking for a tracking company, just stay away from Mix Telematics.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
01 Jun 2022, 13:02Good day Anele M
Please accept our sincere apology for the delay response to your query above.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation will be processed as soon as payment reflects and confirmation will be sent to you on email.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Please accept our sincere apology for the delay response to your query above.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation will be processed as soon as payment reflects and confirmation will be sent to you on email.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Jun 2022, 13:02
Official
Good day Anele M
Please accept our sincere apology for the delay response to your query above.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation will be processed as soon as payment reflects and confirmation will be sent to you on email.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Please accept our sincere apology for the delay response to your query above.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation will be processed as soon as payment reflects and confirmation will be sent to you on email.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***