MB
Marthinus B
1 reviews | Active since Apr 2023
16 Feb 2024, 17:00
Cancelation is just pathetic
How difficult can it be to just cancel my beame? This is pathetic. Wil not recomend anyone using this service sold my vehicle a long time ago stil trying to cancel. I think that if my car was ****** in that time they would have not even be able to assist finding it. Biggest ****mers. All staff is ***********.
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Matrix Vehicle Tracking's replyOfficial
19 Feb 2024, 11:34Good Day Marthinus Botha,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply19 Feb 2024, 11:34
Official
Good Day Marthinus Botha,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
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