SM
Siphokazi M

1 reviews | Active since Jun 2023

15 Sept 2024, 18:35

Cancel this contract under my name please

Someone has stole my documents and opened an account under my name in November 2023, l tried to contest it with vein. Even the car that was registered under this tracker is sold. I sent an email to report this l even called in but l don't get help. I need this to be removed under my name because it is denting my credit profile

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply16 Sept 2024, 07:25
Official
Good Day Siphokazi Mlalandle,
Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply16 Sept 2024, 13:09
Official
Good Day Siphokazi Mlalandle,

Thank you for allowing us the opportunity to speak to you regarding your query.

Kindly note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or share an alternate contact number with us.

Regards,
Customer Care Department
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SM
Siphokazi M's update16 Sept 2024, 19:31
Reviewer Update
Good day
You can contact me in *** or email ***