BM
Busisiwe M
1 reviews | Active since May 2021
29 May 2021, 09:28
Cancel my tracking device
I have asked for you to cancel my tracking device policy with you as I no longer have the car. Several emails were sent to you since February to have it canceled but to date no cancellation has been made. I cannot keep paying for a service that is no longer used. CANCEL my policy!!
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Matrix Vehicle Tracking's replyOfficial
31 May 2021, 09:06Good Day Busisiwe M
We can confirm that an agent did get in contact with you concerning your account.
We do require a letter from the dealership in order for your account to be cancelled or you will be liable for the settlement amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you concerning your account.
We do require a letter from the dealership in order for your account to be cancelled or you will be liable for the settlement amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply31 May 2021, 09:06
Official
Good Day Busisiwe M
We can confirm that an agent did get in contact with you concerning your account.
We do require a letter from the dealership in order for your account to be cancelled or you will be liable for the settlement amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you concerning your account.
We do require a letter from the dealership in order for your account to be cancelled or you will be liable for the settlement amount.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***