MS
Michael S
1 reviews | Active since Apr 2013
27 Mar 2019, 10:19
Cancel my contract or else
For two months now, I have sent emails to the billing department to inform them that I had cancelled my contract for the Beame on my wifes vehicle which we traded in. I informed Palesa Radebe on the 9th February 2019 and your debtors department on email ********** with no reply from either of them. If you take money off my account again this month, I will charge you with *****
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
27 Mar 2019, 10:27 Good day Michael Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's reply27 Mar 2019, 10:27
Official
Good day Michael Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care
Matrix Vehicle Tracking's replyOfficial
27 Mar 2019, 11:09Good day Michael
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your cancellation request was processed as requested, and the amount debited from your account in March was for the cancellation notice period.
Kind regards
Michael Africa
Customer Care
***
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your cancellation request was processed as requested, and the amount debited from your account in March was for the cancellation notice period.
Kind regards
Michael Africa
Customer Care
***
Matrix Vehicle Tracking's reply27 Mar 2019, 11:09
Official
Good day Michael
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your cancellation request was processed as requested, and the amount debited from your account in March was for the cancellation notice period.
Kind regards
Michael Africa
Customer Care
***
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
As per telephonic discussion, your cancellation request was processed as requested, and the amount debited from your account in March was for the cancellation notice period.
Kind regards
Michael Africa
Customer Care
***