AB
Anel B
1 reviews | Active since Dec 2020
31 Aug 2021, 11:49
Cancel my contract.
Mix telematice are literally the absolute WORST! It's been a month that I've tried phoning and sending emails to cancel my contract cause I no longer have that car anymore. They just use all my airtime. Absolutely disgusting.
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Matrix Vehicle Tracking's replyOfficial
31 Aug 2021, 15:25Good Day Anel B
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards
Noluthando Mabaso
Noluthando Mabaso
Customer Care Department
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Matrix Vehicle Tracking's reply31 Aug 2021, 15:25
Official
Good Day Anel B
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards
Noluthando Mabaso
Noluthando Mabaso
Customer Care Department
***
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