MS
Masego S

1 reviews | Active since Jul 2017

05 Jul 2017, 12:54

Call Centre doesn't answer phones

<p>If the call centre agents don't answer the phone for general queries who's to say they will answer the call if my car is highjacked or ******? If you don't have staff to man the phone don't put a telelphone number on your contact page!</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Apr 2018, 14:39
Official

Dear Masego Sishuba

Thank you for getting in touch with us. If your query has not yet been attended to, please send your name and contact details to *** so that we can assist you further.

Kind Regards

Thato Mashimbye
Customer Care Supervisor

***