BUSINESS **** FOR CAR TRACKING DEVICE - MATRIX TELEMATIX BEME

Item: Matrix Vehicle Tracking
Rating: 1
Author: Giuliana C

I'VE REQUESTED TO DOWNGRADE MY SERVICE TO MX2. AFTER THAT HAS BEEN A NIGHTMARE WITH INCORRECT DEBIT (MUCH HIGHER THAN AGREED) AND REFUNDS THAT NEVER OCCUR. FROM TODAY I'VE BEEN DEBIT MORE THAN THE ANNUAL VALUE OF MY R139.00 MONTHLY PACKAGE AND THE REFUND IS 'ALWAYS' PROMISSED BY THE END OF THIS WEEK.

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Replies (1)

Matrix Vehicle Tracking's replyOfficial

03 Apr 2023, 09:55

Good Day Giuliana Costa,

Thank you for raising your concern to us.

We can confirm that an agent has assisted and refund was processed into your account.

Regards,
Customer Care Department
***.

Matrix Vehicle Tracking's reply03 Apr 2023, 09:55

Official

Good Day Giuliana Costa,

Thank you for raising your concern to us.

We can confirm that an agent has assisted and refund was processed into your account.

Regards,
Customer Care Department
***.