MV
Marius V
1 reviews | Active since Feb 2022
01 Apr 2022, 23:17
Brain less company
I have been in a accident on the 18 December 2021 tha car is a write off. I have been e-mail, phone call and more e-mails. Around the 20 to 24 December I received a mail that the policy is been canceled with immediate effect. So after that a still received mails and they still dept my account. The people that works with it is *********** to do there work and I'm sick and tyered of there ****ing bill **** they should go home there mother is waiting for them brain they don't have cannot read or understand what stands in the email. Some one must explain it ti them. I feel sorry for the boss that must sit with brainlles workers.
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Matrix Vehicle Tracking's replyOfficial
04 Apr 2022, 15:03Good Day Marius V
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please be advised that you are still liable for the arrears on the account.
Kind RegardsCustomer Care Department
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Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please be advised that you are still liable for the arrears on the account.
Kind RegardsCustomer Care Department
***
Matrix Vehicle Tracking's reply04 Apr 2022, 15:03
Official
Good Day Marius V
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please be advised that you are still liable for the arrears on the account.
Kind RegardsCustomer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Please be advised that you are still liable for the arrears on the account.
Kind RegardsCustomer Care Department
***