Billed after cancellation

Item: Matrix Vehicle Tracking
Rating: 1
Author: Christo S

Horrible customer service. Cancelled my contract in September and still been billed monthly. The customer service can confirm the receipt of the email but the account is still active for billing. How??

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

04 Nov 2024, 12:52

Good Day Christo Stevens

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Nov 2024, 12:52

Official

Good Day Christo Stevens

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***