EB
Este B
1 reviews | Active since Oct 2012
07 Oct 2024, 16:13
Beyond BAD service!!!!!!!
This is beyond bad service! After emails, complaints on Hello Peter still no response from Matrix!! They have no debited my account with 2 different account numbers!! Matrix this is unacceptable service!! If you are not even able to do proper invoicing how can we expect our vehicle to be tracked!!!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
07 Oct 2024, 18:13Good Day Este de Beer,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Oct 2024, 18:13
Official
Good Day Este de Beer,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
EB
Este B's updateReviewer Update
07 Oct 2024, 18:19This seems to be an automatic reply as you “please anticipate feedback shortly” never happens! I want to cancel my Matrix as currently Matrix is a risk and not a security factor for me
EB
Este B's update07 Oct 2024, 18:19
Reviewer Update
This seems to be an automatic reply as you “please anticipate feedback shortly” never happens! I want to cancel my Matrix as currently Matrix is a risk and not a security factor for me