LM
Luther M

1 reviews | Active since Dec 2017

02 Feb 2021, 05:57

Beamie is a ****!!!

My contract with beamie ended sometime last year and I opted not to renew it as I had gone with netstar, but till today I am still being debited, can someone explain why I'm debited even when I had complain here on hello Peter.

They had some guy call me shouting at me saying I must pay a penalty fee yet he cannot show me evidence that I renewed the contract. When I reverse the debit they come back with another with a different reference altogether

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Feb 2021, 12:16
Official
Good day Luther M

Thank you for allowing us to speak to you regarding your account query.

As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.

Kindly note that our Credit Control Department will be in contact with you to make the necessary payment arrangements to settle the outstanding amount on your account.

Assuring you of our best intentions at all times. 

Regards
Noluthando Mabaso
Customer Care Department
***