HS
Hlulani S

1 reviews | Active since Aug 2020

03 Aug 2020, 18:17

Beamie debiting accounts ********ly

I sold my car over a year ago. From July 2020 they started debiting my account. I’ve sent emails and spoke to people in their office to cancel these debit orders. Now again they’ve debited my account for August. Useless call centre, useless accounts department. They say their contracts automatically renew every 36 months, well they need to update their system and stop bothering people no longer in their books.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Aug 2020, 09:54
Official
Good Day Hlulani S

We acknowledge your post and have noted the content.
 
From the outset we wish to apologise for the inconvenient caused. This is certainly not a reflection of our overall service levels and assure you that the matter will be dealt with internally.
 
We hereby confirm that the cancellation and associated credits has been processed on your account.
 
Kind Regards,
Kaya Payi
Customer Care Department
***