DD
Dill D

1 reviews | Active since Dec 2019

18 Dec 2020, 10:05

BEAME/MIXTELEMATICS...YOU SUCK!!!

After a harsh, unpaid, 7month lock down in which i tried to keep everyone happy with small payments, i make an arrangement to catch up my arrears with Beame( tracking company) by splitting the final outstanding amount into 2 payments , one on 3rd of december and one on 3rd of january. On 1st of december these *****s deduct 2 additional amounts and a further amount on the 3rd december!!!!!! THEN I GET ATTORNEY LETTERS FOR A BALANCE OF R29 !!!!!!!!! I then tried, approx 12 times, to call them, left 6 messages, asked a customer care lady(who has no clue) to get a manager to call me back(3 times)....STILL NO RESPONSE TO DATE. I will now cancel my debit order and only pay what i can. ***** U BEAME....USELESS F#$%^&

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Dec 2020, 11:51
Official
Good Day Dill D

We have escalated your query and are busy with investigations.

We will revert back to you shortly.

Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Dec 2020, 12:12
Official
Good Day Dill D

We acknowledge your post and the content thereof.

We can confirm that an agent did get in contact with you and has assisted in making payment arrangements.

Please accept our apology for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
***