Beame/Mix Telematics is a ****!

I have been trying to close this account for more than a year. You call their call centre and they tell you to email *** but your emails remain unacknowledged. This month I decided I’d had enough and I cut the debit order from the bank side and now they are sending threats about the credit bureau. I am looking into which ombudsman they are covered under so I can lay a formal complaints because this is a **** for a service that you don’t receive. I’ve moved to tracker where I constantly get notifications about my car. Beame was a waste of money and now I getting out of it is proving impossible.