BEAME/MIX TELEMATICS A ****

I was contacted by an agent stating that my contract was ending this month (July 2021). I spoke to the agent regarding an upgrade to the MX2 on the 12th of July, she advised that everything was in order and would send me all the details of the contract as well as the fitment centre details. She then contacted me stating that I should go to a Fitment centre in Eastleigh, Edenvale. Not even 5 minutes later, I was told to go to Greenstone. Something felt odd, so I asked her to send me all the details of the contract, as well as the fitment centre details. It is now the 16th, no documentation received and both the consultant and firment centre numbers do not exist. I even mentioned that their app never worked from the time I got the device fitted in 2018 and she laughed it off stating that I should call the customer care centre. Customer care did not even answer any calls.

Beame/Mix telematics seems like such a ****. Their phones are forever ringing. No one responds to emails.

This afternoon I managed to get through to Simon from the accounts department who mentioned that I should send an email to the cancellations department. I have done so and sent an email to your cancellations department. Please cancel my account with immediate effect. I wish to have no dealings with your company.