Beame/Matrix will ruin your credit due to their *******ion

I've been a customer for a year now with "Matrix Cartraker/Beame" and all my payments are kept every month on time via debit order. My debit order is set to be taken off on the 1st of every month. So on 1 December 2022 Beame took off their payment successfully. On 22 December 2022 they took another payment (without informing or asking me) without success because of no funds in my account. So my bank is charging me R105.00 for this unsuccessful debit order!!! Will I be credited on my Beame accoount for Beame's ***** transaction..... I bet you NOT in this lifetime because companies can do whatever they want and when they want at the cost of the customers expense and now my credit score shows that I'm a bad payer because Beame CAN'T stay with the correct arrangements made!!!! Now today 28 December 2022 my husband receives a sms that my Beame account is going to be handed over for legal action. *** !!!!! So I've tried calling them 4x this morning without any success of reaching anybody because they don't answer their phones and it's taken all my airtime to try and correct Beames mistake..... The other issue I have with them is that they don't have my correct number and I told them so many times but they tell me they can't even correct that mistake they have on their system. god forbid my car gets ****** one day, they won't even be able to do what is needed to recover it because they refuse to fix information...