TS
TSHABALALA S
1 reviews | Active since Mar 2020
09 Dec 2024, 09:08
Beame Telematrix is a ****, they make it difficult to cancel membership
I have had a Beame Telematics Unit since 2015, tried to call the to cancel my membership. I was asked to write a letter to and state reasons for my cancellation. I did that and I was told that my contract is within the contractual period and cancellation will only be done on the 29th of December 2024. I wrote an email asking what do they mean I am within contractual period because I have had this unit since 2015. I never got a response. when I try to call their customer care centre my call is tranfered to the cancellations department but nobody answers. this company is a ****, don't even think about using them. Netstar is very proffessional unlike this company. Sizwe ***.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
09 Dec 2024, 10:58Good Day TSHABALALA SIZWE ,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Dec 2024, 10:58
Official
Good Day TSHABALALA SIZWE ,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
