CW
Cryslin W
1 reviews | Active since Jun 2022
21 Jun 2022, 08:52
Beame SUCKS!
They dont even deserve A 1 star reveiw. This is utter ****. Ive been trying to get a hold of these people since March 2022 its June and i still have not been succesful. They're sending payment demand sms's but 2stly their device was not working properly and you just dont get a hold of them. Ive even tried contacting the ****** vehicle dept to report my car as ****** to no avail. Seriously what the actual ****
Helpful (0)
Replies (6)0
Replies (6)
Matrix Vehicle Tracking's replyOfficial
21 Jun 2022, 09:37Good day Cryslin W
We can confirm that a consultant was in contact with you and assisted with your query.
As advised that cancellation has been logged and advised that it is a month notice, if unit is still within contract there will be a settlement letter sent to you to pay for cancellation to be processed.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you and assisted with your query.
As advised that cancellation has been logged and advised that it is a month notice, if unit is still within contract there will be a settlement letter sent to you to pay for cancellation to be processed.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Jun 2022, 09:37
Official
Good day Cryslin W
We can confirm that a consultant was in contact with you and assisted with your query.
As advised that cancellation has been logged and advised that it is a month notice, if unit is still within contract there will be a settlement letter sent to you to pay for cancellation to be processed.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you and assisted with your query.
As advised that cancellation has been logged and advised that it is a month notice, if unit is still within contract there will be a settlement letter sent to you to pay for cancellation to be processed.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
CW
Cryslin W's updateReviewer Update
21 Jun 2022, 09:45A cancelation fee for a poor Service. Can anyone assist with the number for an ombudsman to report these ********** please. I dont know how they continue to operate like this.
CW
Cryslin W's update21 Jun 2022, 09:45
Reviewer Update
A cancelation fee for a poor Service. Can anyone assist with the number for an ombudsman to report these ********** please. I dont know how they continue to operate like this.
Matrix Vehicle Tracking's replyOfficial
21 Jun 2022, 09:52Good day Cryslin W
Please note that as advised you still within contract you are liable to pay for a cancellation fee.
Technical department assisted with regards to a faulty unit as you reported unit is now working fine.
Regards
Customer Care Department
***
Please note that as advised you still within contract you are liable to pay for a cancellation fee.
Technical department assisted with regards to a faulty unit as you reported unit is now working fine.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Jun 2022, 09:52
Official
Good day Cryslin W
Please note that as advised you still within contract you are liable to pay for a cancellation fee.
Technical department assisted with regards to a faulty unit as you reported unit is now working fine.
Regards
Customer Care Department
***
Please note that as advised you still within contract you are liable to pay for a cancellation fee.
Technical department assisted with regards to a faulty unit as you reported unit is now working fine.
Regards
Customer Care Department
***
CW
Cryslin W's updateReviewer Update
21 Jun 2022, 10:12Unit is working fine but when i tried calling to report a ****** vehicle i didnt get through to anyone so how the ****? This is utter bull****
CW
Cryslin W's update21 Jun 2022, 10:12
Reviewer Update
Unit is working fine but when i tried calling to report a ****** vehicle i didnt get through to anyone so how the ****? This is utter bull****
Matrix Vehicle Tracking's replyOfficial
21 Jun 2022, 10:20Good day Cryslin W
You confirmed that you were calling an 011 number our emergency number is *** which is always available.
Regards
Customer Care Department
You confirmed that you were calling an 011 number our emergency number is *** which is always available.
Regards
Customer Care Department
Matrix Vehicle Tracking's reply21 Jun 2022, 10:20
Official
Good day Cryslin W
You confirmed that you were calling an 011 number our emergency number is *** which is always available.
Regards
Customer Care Department
You confirmed that you were calling an 011 number our emergency number is *** which is always available.
Regards
Customer Care Department
CW
Cryslin W's updateReviewer Update
21 Jun 2022, 10:23*** was the number i called. There was no answer
CW
Cryslin W's update21 Jun 2022, 10:23
Reviewer Update
*** was the number i called. There was no answer