SX
Sibongile X
1 reviews | Active since Jan 2021
07 Jun 2022, 12:14
Beame report
Last month of May 2022 I was in Airport Mall Belhar to do my shopping and I was approached by two lady explaining what they are doing. They convinced me to joine it while I was telling them that I have cartracker, to cut the story short I ended up falling to the trap, I joined and later on realized that no marn ai shouldn't have joined and now I want to cancel because I won't afford. Its even shocking that when you cancel they charge a fee which they don't tell you about when you joining, they don't tell if the contract is gonna last for how long. Nevertheless I won't have the amount as it's too much for me.
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Replies (2)SX
Sibongile X's updateReviewer Update
07 Jun 2022, 12:29They just called me with regard to this report, like I said no one told me about the duration of the contract and that there's a cancellation amount that I need to pay in order to settle whatever they call, so unfair that I must pay for the unit that they can easily take it out of my car.
I don't have money and that's the only reason I'm cancelling.
I don't have money and that's the only reason I'm cancelling.
SX
Sibongile X's update07 Jun 2022, 12:29
Reviewer Update
They just called me with regard to this report, like I said no one told me about the duration of the contract and that there's a cancellation amount that I need to pay in order to settle whatever they call, so unfair that I must pay for the unit that they can easily take it out of my car.
I don't have money and that's the only reason I'm cancelling.
I don't have money and that's the only reason I'm cancelling.
Matrix Vehicle Tracking's replyOfficial
07 Jul 2022, 16:09Good day Sibongile X
Apologies for the delayed response on your query.
As advised before that as you agreed to the Terms and Conditions unfortunately you need to pay for cancellation as unit is still within contract.
Regards
Customer Care Department
***
Apologies for the delayed response on your query.
As advised before that as you agreed to the Terms and Conditions unfortunately you need to pay for cancellation as unit is still within contract.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Jul 2022, 16:09
Official
Good day Sibongile X
Apologies for the delayed response on your query.
As advised before that as you agreed to the Terms and Conditions unfortunately you need to pay for cancellation as unit is still within contract.
Regards
Customer Care Department
***
Apologies for the delayed response on your query.
As advised before that as you agreed to the Terms and Conditions unfortunately you need to pay for cancellation as unit is still within contract.
Regards
Customer Care Department
***