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Coert E

1 reviews | Active since Sept 2016

07 Sept 2016, 07:41

Beame Protect - Customer Service non-existent

<p>I took out the Beame protect package about 6 months ago!</p> <p>I have asked multiple times to help me renew my license with no feedback whatsoever!Please my car License is expiring please follow up or I will cancel my subscription - extra R70 pm for nothing</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Sept 2016, 13:55
Official

Dear Coert Ehlers

We thank you for your post and have noted the content.

We are saddened by your experience and assure you the matter will be investigated and corrective action taken.

I refer to your telephonic discussion with the Beame Protect Service Consultant and confirm that all has been adressed and an agreement has been reached.

Please do not hesitate to contact me directly on the below information should you require any assistance.

Kind regards

Thato Mashimbye

Customer Care supervisor