AM
Andre M

1 reviews | Active since May 2019

02 Nov 2022, 13:48

BEAME, Mix Telematis: A ****!!!!!

One star is too much! Worst service ever! Had a Beame tracker installed during 2018 and reported it not to work after a few months. A technician was sent to my work and he "fixed" it. Too my dismay I found out a few weeks ago that the system has NEVER worked. This was reported to the company via their Whattapp channel and I was called by a technician that informed me that I had to take my vehicle to a fitting shop so they can have a look at it. My problem however is that I have been paying for a system that has never worked after I was told by the original technician that it was fixed. No one has made any effort to contact me with any explanation for more than two weeks. Stay away from Beame and Mix Telematics!!!!!!

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Nov 2022, 12:26
Official
Good day Andre M,

Kindly advise on a convenient time for an agent to contact you.  We have been calling to no avail.  An SMS has also been sent to you.

Regards,
Customer Care Department
***
AM
Andre M's update03 Nov 2022, 14:26
Reviewer Update
I am available now, was in a meeting when I receive a call, NO sms! Called the number twice but NO answer! I have cancelled my debit order and reversed the latest payment. Lets now see how quick I get a response.... There is absolutely no service.