1 reviews | Active since May 2021
Beame / MiX Telematics
On the 08/04/2022 a lady called me by the name of Lerusha where she then assit me with the Tracking devices for monthly payment of R59.00. Well ive decided to lets get this company called Beame and installed 2 tracking devices in cars witch was done by Matrix tracking company. Long story short. I asked Lerusha to load debit order for the 7th of each month and she confirmed it also. I asked her will there be any pro rata amount with the monthly billing of R59.00 X 2 = R118.00 and she said no. To my suprise on the day 30/04/2022 i received a sms from bank unpaid debit order. I opened banking app and see that Beame billed me R175.08.. I immediatly send email to them asking what this amount was for.. Received invoice and there was a pro rata billing + the monthly R118.00. I decided to send them another email cancelling contracts and no reply from them not even Lerusha rep**** back. On the 07/05/2022 another sms came through from my back debit ordet decline. And Beame then billed me R118.00 and tried to debit my account for another months premium. Again i attached all docunents to emails that was send and still no call or even a email from Beame / MiX Telemayics.. Evertime i see there adverti*****t on facebook i warned people not to join. Eventually i received a message on my Facebook Messenger where they said i need to send cancellation through to *** and they will assist. Still waiting for them also. So please people DO NOT JOIN BEAME... Luckily i still have tech from matrix cell nr and will call him to come and remove the tracking devices.
Please accept our sincere apology for the delay response.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed the pro rata will be refunded as soon as the call recording has been received, we await for the bank statement for the bank charges as requested.
Assuring you our best intentions at all time.
Regards
Customer Care Department
***
Please accept our sincere apology for the delay response.
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed the pro rata will be refunded as soon as the call recording has been received, we await for the bank statement for the bank charges as requested.
Assuring you our best intentions at all time.
Regards
Customer Care Department
***
