GB
Gerhard B

1 reviews | Active since Mar 2020

01 Feb 2022, 16:40

Beame- Mix Telematics

Beamie Mix Telematics Bloemfontein. I had a contract with them for longer than two years. I sold my bakkie in the beginning of 2021 and emailed my notice to them. After few emails and no feedback I phoned them and even got the contact detail of someone working there, after more than 6 months and having to return my debit orders I found out the following. They phone me to say that I had to bring in my tracking device to replace it for free, old technology en new technology, after witch they just started a new contract. I asked them for the telephone recordings, nothing happened. After one year they are still deducted and still phoning me and now have listed me. I will now approach the consumers council and hope for the best. I will be writing this honest review every month until they have acted on it. Stay away, they are dishonest and bad news.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Feb 2022, 14:14
Official
Good Day Gerhard B

We can confirm that an agent did get in contact with you and processed your request to cancel.

We have escalated your query for the copy of contract/voice contract and we will revert back to you.

Regards,
Customer Care Department
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